Resources
Product Handling Guidelines
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Product Manuals
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Kear Fabrication Sales Process
At Kear Fabrication, our sales process is built to ensure a seamless, customer-focused experience from start to finish. It begins with understanding your unique production needs through detailed consultations, enabling us to propose tailored solutions—whether by customizing pre-engineered equipment or creating entirely new designs. Once the quotation is approved and an order is placed, our team initiates the design process, providing detailed design drawings for your review and approval. After approval, we maintain open communication with regular updates throughout production to ensure everything stays on track. Clients are invited to participate in testing and inspection to guarantee the equipment meets their requirements. Finally, we assist with delivery coordination or pickup, optional installation, and provide post-sale support to ensure your satisfaction with a solution perfectly aligned to your production goals.
Initial
Consultation
We begin by discussing your production needs and goals through in-depth consultations to understand your unique requirements.
Proposal
and Quotation
Our team provides a tailored solution, whether it’s modifying pre-engineered equipment or creating a new design, along with a detailed quotation for approval.
Design
and Approval
Once the order is placed, we initiate the design process, sending design drawings for your review and approval to ensure all specifications meet your expectations.
Production
and Testing
With approved designs, our team begins production while maintaining open communication through regular updates. Clients are invited to participate in testing and inspection to confirm the equipment performs as intended.
Delivery
and Support
We assist with delivery coordination or pickup, offer optional installation support, and provide post-sale assistance to ensure your equipment aligns perfectly with your production goals.
Warranty Information
At Kear Fabrication, we stand behind the quality of our equipment with a limited warranty policy covering all products for 1 year from the date of purchase. This warranty ensures that our equipment is free from defects in materials and workmanship, provided it is used under normal operating conditions. Please note that the warranty does not cover issues caused by wear and tear, misuse, or improper maintenance. For full terms and conditions, we encourage you to review the warranty PDF provided for detailed information.
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Purchasing Information
At Kear Fabrication, we are committed to providing a seamless and transparent purchasing experience. For all orders, a 50% deposit is required upon placement, with the remaining 50% due prior to shipping. For parts orders, the entire balance must be paid before shipping. All equipment is made to order, and the descriptions provided on quotations are based on the information supplied by the customer. We strongly recommend you review all details carefully to ensure your requirements are met, as revisions can be requested. Quoted prices do not include taxes, and freight costs are additional. Customers may also coordinate their own pickups if preferred. For shipments to the U.S., a Customs Brokerage Fee will apply. Please note that all quotations are valid for 30 days from the date of issuance.
Once an order is placed, a design drawing will be provided for review and approval. After the approved drawing is signed and returned, the order cannot be canceled, as production will begin immediately. If revisions or cancellations are required, please notify us before the production phase. Production lead times are approximate and begin after approved drawings are received. For complex or high-volume orders, an additional 2-4 weeks may be required. These terms and conditions are outlined in all Kear Fabrication quotations for your convenience. We value your business and look forward to supporting your production needs with precision and care.